Last updated: 24 December 2025
ThandiBra (“I”, “me”, “my”, “the Store”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit or make a purchase from ThandiBra.
1. Personal Information We Collect
When you visit the ThandiBra website or place an order, I may collect the following personal information:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Order details and purchase history
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Payment confirmation details (no card numbers are stored)
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IP address, browser type, device information
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Communications sent via email, contact forms, or social media
This information is collected only when necessary and in a lawful, reasonable manner.
2. How Your Information Is Collected
Personal information may be collected through:
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Website forms
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Checkout and order placement
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Newsletter sign-ups
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Customer support communications
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Cookies and similar technologies
3. Purpose of Collecting Personal Information
Your personal information is used strictly for the following purposes:
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To process, fulfill, and deliver your orders
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To communicate with you regarding orders, shipping, or enquiries
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To provide customer support
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To improve products, services, and website experience
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To comply with legal and regulatory obligations
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To send marketing communications only if you have given consent
4. Lawful Processing (POPIA Compliance)
All personal information is processed lawfully and transparently in accordance with POPIA.
You will never be required to provide unnecessary personal data.
5. Protection & Security of Information
I take reasonable technical and organisational measures to protect your information, including:
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Secure servers
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Encrypted payment gateways
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Limited access to personal data
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Trusted third-party service providers
Payment details are handled exclusively by certified payment processors and are never stored on ThandiBra servers.
6. Sharing of Personal Information
Personal information may be shared only with trusted third parties when necessary, such as:
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Courier and logistics providers
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Payment processors
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IT and website service providers
Your personal information is never sold, rented, or traded.
7. Your Rights Under POPIA
You have the right to:
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Access your personal information
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Request correction or deletion
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Object to processing
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Withdraw consent for marketing at any time
Requests can be sent to:
📧 support@thandibra.co.za
8. Cookies
Cookies are used to enhance website functionality and improve your experience.
You may disable cookies via your browser settings, though this may affect website performance.
9. Changes to This Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page.